Hosted PBX Solution

Hosted PBX Solution

Our Hosted PBX Solution simplifies your voice operations by using cloud hybrid servers, eliminating your capital expenditure and using predictable monthly rates to save money and increase your company’s productivity. Rather than purchase a dedicated server for your PBX system, we give you a lower cost of operation as well as the security and redundancy of a cloud instance. We offer countless industry integrations with customer relationship management (CRM) systems to streamline voice communications. With CRM integration, you’ll know who’s calling before you even pick up the phone! Have the customer record open and ready, and see when they called last and who they spoke to. Save your employee’s time and IMPRESS your customer. You will have happier customers and handle more calls! The integration also allows you to call directly from your CRM system. Click on a number to initiate a call and log and journal the call at the same time. Incoming calls from new numbers allow you to create new customer records automatically. With our solution, you are guaranteed a hassle-free PBX that requires minimum management.

BENEFITS

  • Fully managed & configured by our trained engineers
  • Simple and predictable pricing model with no hidden fees
  • Redundancy in cloud backup and failovers
  • Includes softphone and mobile applications at no extra costs
  • Simple deployment of extensions anywhere with an internet connection
  • Permission groups for calls
  • Automated monitoring and reporting of PBX system and handsets
  • LISA backup connection for PBX system which can also be activated for a backup internet connection if your device fails
  • 24/7 Support