Hosted PBX & SIP

Hosted PBX & SIP

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.

Here is a breakdown of why 3CX is the solution for your business:

 

  • Telephony: Web client and mobile apps for remote working.
  • Video: Included in your system, no add-ons needed
  • Live Chat: Talk with your customers in real time via your website or Facebook!
  • SMS: Allow your customers to interact with you instantly
  • Integrations: CRMs, MS 365 and Teams
  • Low Cost: Save on your phone bills, add ons and hardware.
  • Flexible: Keep your numbers, choose your phones and your provider
  • Secure: 3CX includes advanced security features
  • Install anywhere: Hosted or on Premise, MiniPC, Raspberry Pi, Hyper-V, VMware or KVM!
  • Backed by the vendor, supported by us
  • 600,000+ customers globally

3CX Apps & Features

 

3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website or Facebook page with the 3CX Live Chat and Facebook Messenger integration.

3CX Apps for Android & iOS Device

 

  • Make and take calls from anywhere
  • Video Conferencing
  • Instant Messaging and Chat
  • Answer Facebook messages
  • Conference Calls
  • Free VoIP calls with your smartphone
  • Encrypted and Secure

 

User-friendly Web Client / Windows Desktop App

 

  • Work from anywhere – multifunctional web app with inclusive UC features
  • Call from your browser, control your IP phone or smartphone
  • Answer customer queries from live chat, Facebook and SMS from one interface
  • Video conferencing at the click of a button
  • Native Windows Desktop App for calls
  • Launch calls directly from your CRM
  • Integrate seamlessly with MS Teams and MS 365
  • View the status of your colleagues

Integrated Video Conferencing

 

  • Free for up to 250 participants
  • Initiate with a single click
  • Video conference dial-in
  • Create as a conference or a webinar
  • Remote control assistance for quick & easy troubleshooting
  • Pre-upload PDFs before meetings
  • Includes a whiteboard
  • Share your screen
  • Polling tool
  • Record your videos
  • Includes chat

CRM Integration

 

3CX CRM integration can improve customer satisfaction, increase staff productivity and save you time. It supports all major CRMs including Salesforce, Microsoft Dynamics, Hubspot and more!

This is how it can help you:

  • Call journaling
  • Creates a new customer record for new numbers
  • Saves agents time searching
  • Chat journaling when using 3CX Live Chat
  • Call logging in your CRM records – even when using 3CX Apps!

Slash Costs

 

With 3CX, your ongoing telco costs will be reduced significantly.

  • Decrease your Phone Bill by up to 80%
  • Licensing based on number of simultaneous calls and not extensions
  • Make free interoffice calls and branch calls
  • Free calls to remote workers with web client and iOS / Android apps
  • Use prominent SIP trunks to reduce outbound call charges
  • Eliminate 800 number phone bills with WebRTC integration
  • Use International DIDs & IP Telephony so customers can call in at competitive rates

Our team will gladly give you a quick demo and answer any questions!