Hosted PBX Solution

Hosted PBX Solution

Our Hosted PBX Solution simplifies your voice operations by using cloud hybrid servers, eliminating your capital expenditure and using predictable monthly rates to save money and increase your company’s productivity. Rather than purchase a dedicated server for your PBX system, we give you a lower cost of operation as well as the security and redundancy of a cloud instance. We offer countless industry integrations with customer relationship management (CRM) systems to streamline voice communications. With CRM integration, you’ll know who’s calling before you even pick up the phone. Have the customer record open and ready, and see when they called last and who they spoke to. The integration also allows you to call directly from your CRM system. Click on a number to initiate a call and log and journal the call at the same time. Incoming calls from new numbers allow you to create new customer records automatically. We guarantee a hassle-free PBX that requires minimum management.

Covid-19 caught many businesses unprepared for remote work. Employees had to quickly adapt by using their personal messaging apps to communicate. It works to an extent, but personal information (status, phone number etc) is disclosed and you are unable to record and log calls. 3CX was built for mobility, with remote work apps that offer secured communication for the whole team. With the iOS and Android applications, business communication is no longer tied to the office building. Take your extension with you anywhere and work on-the-go. Make and receive calls, chat with co-workers, start a video call on the fly and ensure your customers are satisfied even if you’re working remotely. With 3CX your remote teams retain productivity and stay connected at all times to colleagues and customers.

BENEFITS

  • Fully managed & configured by our trained engineers
  • Simple and predictable pricing model with no hidden fees
  • Redundancy in cloud backup and failovers
  • Includes softphone and mobile applications at no extra costs
  • Simple deployment of extensions anywhere with an internet connection
  • Permission groups for calls
  • Automated monitoring and reporting of PBX system and handsets
  • LISA backup connection for PBX system which can also be activated for a backup internet connection if your device fails
  • 24/7 Support